Expert Mortgage Assistance
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Expert Mortgage Assistance
Expert Mortgage Assistance (EMA), a division of the Flatworld Solutions group, commits itself to making mortgage process outsourcing faster, easier, better and more economical than ever before. We have over 10 years of experience in providing mortgage processing support services to blue-chip financial institutions in the areas of mortgage processing, underwriting, closing, post-closing and title services.

Today we serve more than 200 financial institutions of all sizes, including two of the world's largest top-tier mortgage lenders. MSuite is an automated solution that eliminates the need for lenders to rely on human intervention for indexing documents and validating data, thus making loan processing a lot more efficient, time-saving, and cost-effective.
Services
We encourage our clients to sign a mutual Non-Disclosure Agreement so that our commitment to security gets contractual validity.
Workstations stripped-off external drives (CD drives, Floppy drives, USB ports) facilities.
We provide a highly secure online document storage service which eliminates chances of breach during transfer of data through internet.
We ensure data transfer is 128-bit encrypted with AES key encryption.
All data is stored in secure servers in USA hosted with ibackup.com in CA and access is restricted to specific users.
Expert Mortgage Assistance has over 10 years of experience in providing a comprehensive back office support for lenders with the mortgage loan approval process.
We take charge of the entire mortgage transition process by enabling lenders to overcome the challenges associated with the transition.
We initiate and complete the transition in phases by focusing on minute details of your business process.
We constantly analyze each phase to understand the level of transition of each phase from in-house to an ecosystem maintained by us, before we move on to subsequent phases.
Expert Mortgage Assistance is now a part of data secured organization as our parent company, Flatworld Solutions is an ISO 9001:- 2015 certified organization.
As a premium mortgage service provider, committed to delivering high quality services to our clients, we are on a constant quest for process improvement and to develop quality management principles.
Our services are designed specifically to match the needs of our clients.
All of our BPO and KPO services are ISO 9001 compliant.
Our ISO certification is a testament to the quality of the services that we offer to our clients.
Our corporate office is in Princeton, NJ and our operation centers are in India (Bangalore & Pune) and in Philippines (Davao).
Our team has extensive experience working with Lenders across the states.
They are all well versed with lending guidelines and are up-to-date with all the recent changes.
For all regulatory changes, we work closely with our clients to ensure implementation across the board.
We offer support services for Origination, Servicing, Accounting, Software Development, IT Support and Business Analytics.
In a highly competitive mortgage landscape, reduced turnaround times can keep your mortgage business a step ahead of your competitors.
However, with the kicking in of new set of mortgage rules originating loans have become tougher than ever.
For instance, the new rules now require mortgage processing companies to verify and document a borrower's financial ability as thoroughly as possible to rule out any remotest possibility of default.
This coupled with other government regulations, have made mortgage loan processing even more tedious and delicate.
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